Terms & Conditions
Price
The price of our goods and services are subject to transport costs and GST and shall be the price stated on our order form. Where no price is stated on our order form, the price shall be the price listed in our price list or website which shall be current at the date and time of your order. Kim Hoe Tyre & Battery reserve the right to change the price of the goods and services at any time before delivery of the goods and services to reflect any increase in the cost to us which may be due to factors beyond our control (for example, any foreign exchange fluctuation, currency regulation, alteration of import or other duties, increases in labour, materials or other manufacturing costs, changes in delivery dates, quantities or specifications for the goods or services requested by you or any delay caused by any information or instructions given by you or a failure by you to provide us with any adequate information or instructions).
Payment
You may choose to make payment for the goods and services by PayPal, cash/nets or bank transfer. For payments made by bank transfer, the goods shall only be despatched after our bank receives your payment. Kim Hoe Tyre & Battery shall issue receipts for all payments received by us. Time of payment of the price of the goods and services shall be of the essence. Where the goods and services have been delivered, but have yet to be paid, the price of the goods and services shall become immediately due and payable in full by you. If you fail to make any payment by the relevant due date or if payment is declined or not authorized by your bankers or the issuer of your credit card then, we shall be entitled to: cancel the contract or suspend any further deliveries to you; appropriate any payment made by you to such of the goods or services supplied under any other contract between you and us as we may think fit; and charge you interest on any amount unpaid, until we receive full payment from you. Please take note that we shall be entitled to recover the price of the goods and services, even though order may not have taken place and the property in the goods and services have not yet passed to you.
Failure to Collection
If you fail to take collection of the goods and services or if you fail to give us adequate delivery information and instructions when placing your order with us, Kim Hoe Tyre & Battery have the right to: store the goods ordered until actual delivery and charge you for the costs of storage and insurance; or sell the goods at a readily obtainable price and charge you for any shortfall below the price under the contract; or return the goods to the supplier and charge you for any costs incurred as a result of the return.
Cancellation, Returns & Refund
You may cancel your order immediately after it has been submitted up to 24 hours before the scheduled delivery date. All cancellations must be made by telephone, fax or email and must be supported by valid reasons. For the avoidance of doubt, the ability to source or obtain the same goods and/or services specified in your order for a lower price shall not amount to a valid reason entitling you to cancel your order. Kim Hoe Tyre & Battery also do not accept the return of any goods and services once they have been mounted. Refunds of any monies for goods and services ordered and/or cancelled are entirely within our discretion. If we agree to refund any monies to you, the refund shall be made by us within 7 to 10 working days via the bank account information you have provided to us when registering. Notwithstanding this, we reserve the right to charge you a flat fee of S$50 for the administrative, packing and delivery costs incurred by us in processing, preparing and delivering your order and subsequent refund. We shall also be entitled to cancel the contract or suspend any further deliveries to you without any liability whatsoever, if you make any voluntary arrangement with your creditors or become bankrupt or become subject to an administration order or go into liquidation, have a receiver, liquidator or administrator appointed over any of your property or assets, cease, or threaten to cease, to carry on business, or if we reasonably believe that any of the abovementioned events is about to occur to you.
Liability and Waivers
Kim Hoe Tyre & Battery will not be liable for any defect in the goods or services: caused as a result of any inaccuracy in the order or information you have placed with us and shall not be liable for any loss arising from any errors made in the order that you have placed with us; or caused by fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow our instructions or misuse or alteration or repair of the goods without our express written approval. Any claim by you based on any defect in the quality or condition of the goods or services or their failure to correspond with specification shall be notified to us in writing within 48 hours from the date of delivery or fitting or where the defect or failure was not apparent by reasonable inspection then, within 24 hours after the date of first discovering the defect or failure. Where delivery has been made, and you do not notify us in writing as specified above, you shall not be entitled to reject the goods and we shall not be liable for the defect or failure. Where a claim is made for any defect in the quality or condition of the goods or services or their failure to meet specification is notified to us in accordance with these Terms and Conditions, we shall be entitled at our sole discretion to either replace the goods (or that part in question) or refund to you the price of the goods (or a proportionate part of the price), but we shall have no further liability to you or any other person. We will not be liable for any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, for any indirect, special or consequential loss or damage (whether for loss of profit or otherwise), costs, expenses or other claims for compensation whatsoever (whether caused by our negligence, or the negligence of our employees or agents or otherwise) which arise out of or in connection with the supply or fitting of the goods or their use or resale by you, and our entire liability under or in connection with the contract shall not exceed the price of the goods, except as expressly provided in these Terms and Conditions. We shall not be liable to you or be in breach of the contract for any delay in performing, or any failure to perform, any of our obligations in relation to the goods or services, if the delay or failure was due to any force majeure or other cause beyond our reasonable control. Whilst we have made every effort to ensure that no error or omission occurs, any typographical, clerical or other error or omission in any sales literature, price list, website text, acceptance of offer, invoice or other document or information issued by us shall be subject to correction without any liability on our part. We reserve the right to change the goods or any relative specifications and designs at any time, without notice, as a result of any changes in the law or at our sole discretion. Save as expressly provided in these Terms and Conditions, all warranties, conditions or other terms implied by law are excluded to the fullest extent permitted by law.
Accuracy of Information
The images, graphics, text, pictures, sounds, animations and videos applets and scripts operating, operating in, or which form part of, this website is provided on an “as is” basis. Kim Hoe Tyre & Battery make no representations, endorsements or warranties as to their accuracy. We will not be liable for any action taken (or not taken) in reliance upon the images, graphics, text, pictures, sounds, animations and videos applets and scripts operating, operating in, or which form part of, this website which action shall be taken entirely at your own risk. We reserve the right to make any changes to the images, graphics, text, pictures, sounds, animations and videos applets and scripts operating, operating in, or which form part of, this website without notice and without liability to you. External websites to which we provide links are not under our control and we take no responsibility for them and shall not be liable in any way for their content. This website, like any other, is susceptible to cyber-squatting and vandalism. We do not accept any responsibility for, nor liability in respect of, any information which appears on this website as a result of such actions. The operation of this website depends on the input of information by you. The service provided by us depends on, and varies according to, the accuracy of such inputted information. We can therefore accept no responsibility for, nor any liability in respect of, the input of inaccurate information to this website by you and/or any third parties.
Warranty Information
A warranty is a manufacturer's assurance of quality that defines the period of time that they will repair or replace products that show signs of defects due to materials or workmanship. While most consumer goods are backed for their first 30, 60 or 90 days of use or up to one year from the date of purchase, tires (which are subjected to a wider variety of conditions and temperature extremes than other consumer products) are typically backed by their manufacturer's limited warranties for a period of 4 to 6 years from the date of purchase or until the tread wears out, whichever occurs first. All tires sold by Kim Hoe Tyre & Battery (except race and rally tires) have a manufacturers' limited warranty extended to the original purchaser to cover conditions that are reasonably considered to have been within the tire manufacturers' control, such as the quality of materials and/or workmanship. Selected tires may also be backed by additional warranties, such as treadwear mileage or free trial periods. Conversely, none of the limited tire warranties cover conditions that are not considered to have been within the tire manufacturers' control, including irregular wear attributed to a lack of tire maintenance or vehicle condition, damage due to accidents, vandalism or being driven on while flat. If you have a question about tire warranties or have a tire that you would like to submit for warranty consideration, you can work directly with Kim Hoe Tyre & Battery or with a local distributor that carries that brand of tire.